Returns & Exchanges
At Tracy's Dog, we want you to feel confident in your style; if you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all eligible fashion items. Please ensure all garments are unworn, unwashed, and still have the original tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging and include the printed return authorization slip inside the box.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing